Go Back to All Courses

Diversity in the Workplace

In recent years, our society has become hyper-vigilant with respect to national origin, creed, gender, and religious affiliation. The workplace is not immune to the conflicts that arise as a result of cultural diversity. We all have our own biases but are often unaware of how our biases can lead to serious problems at work. Proactive communication is the key to resolving and preventing conflict, and in a diverse work force, the ability to resolve conflict in a timely and effective manner is critical. Diversity can be defined as: "The variety of experiences and perspective which arise from differences in race, culture, religion, mental or physical abilities, heritage, age, gender, sexual orientation, gender identity and other characteristics." So why is it when many people think of diversity, they think first of ethnicity and race, and then gender? Diversity is much broader. Diversity is otherness or those human qualities that are different from our own and outside the groups to which we belong, yet present in other individuals and groups. It's important to understand how these dimensions affect performance, motivation, success, and interactions with others. Institutional structures and practices that have presented barriers to some dimensions of diversity should be examined, challenged, and removed. Who Should Attend: Our Workplace Diversity training assists employers and employees in understanding how cultural differences in the workplace can affect work performance and overall morale. Course Objectives:

  • Define diversity
  • Recognize stereotypes and the impact they have on the organization
  • Implement strategies to breakdown diversity barriers in the workplace
  • Implement effective communication skills to avoid miscommunication and misunderstandings in the workplace
  • Prevent discrimination in the workplace