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Communication Skills for Managers and Supervisors

As primary influencers of the workplace environment, managers and supervisors bear a significant responsibility for the productive outcomes of their organizations, departments, teams, and work crews. This program is designed to address the communication styles and techniques that tend to create an environment of trust, confidence, and mutual respect necessary for optimal performance. Class exercises, discussion along with real world case studies, combine to create a meaningful learning experience for any manager or supervisor. Learning outcomes include:

  • How to increase levels of collaboration and mutual support among team members
  • How to express your ideas in ways that gain the attention, support and respect of others
  • How to quickly "fit in" with any group of people
  • How to make an unforgettable, positive first impression on anyone
  • How to minimize conflict and reduce friction on the job and in your personal life