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Category Technical Skills

  • Best Practices Overview and Roundtable for Utility Linemen
  • The Roundtable is designed as part informational and part discussion. The purpose is to outline specific key topical areas which serve to prompt participant discussion, sharing of best practices, and peer interaction. The Roundtable is a two-day program that serves to enhance skills and broaden best practices among the participants. Topics covered over the two day program include:

    • Transmission Systems
    • Substations
    • Distribution Overhead
    • System Switching
    • Transmission Overhead
    • Distribution Underground
    • Transformers Underground
    • Metering
  • Electric Power Systems Knowledge for Non-Technical Personnel
  • This course is designed to provide non-technical personnel with a broad overview and understanding of the basic components, terminology, and operational concepts concerning the operation of an electric utility power system from the point of generation through distribution. The two-day course will cover: an overview of electricity and electrical power systems, conventional and alternative power generation methods, customer service issues regarding supply side services as well as end uses, load forecasting, pricing and rates, and power system operations.

  • Fiber Optics Fundamentals
  • This one-day training program will focus on the history and theory behind fiber optics. Participants will learn about the advantages and disadvantages of optical fiber, system characteristics, as well as system parameters. Other topics to be covered include: optical fiber types, fiber optics system components, causes of loss in fiber optic system, and the basics of fiber optics troubleshooting.

  • Fiber Optics Splicing and Troubleshooting
  • This day and a half training session is a mix of theory and practical hands-on application. Participants will be exposed to the basics of fiber splicing, utilizing fusion and mechanical splicers. In addition, participants will learn about installing end connectors, testing with an OTDR, and testing connections. In the second half, participants will learn how to troubleshoot a system using various techniques, including: end-to-end attenuation testing, fault location, transmitter and receiver level testing, and cable acceptance. Participants will also learn about the various cable testing methods.

  • Installation and Maintenance of Outside Plant Fiber Optic Cable
  • This two-day seminar is designed to Introduce the five methods of installing fiber optic cable in the outside environment, giving each method’s advantages, disadvantages and concerns as well as learning about various testing and maintenance issues associated with all five methods. In addition, participants will gain an understanding of the reasons for each cable’s design and which design best fits the client’s specific situation.

  • S.T.O.R.M.: Storm Preparedness and Restoration
  • The key to preparing and responding to any situation is planning and preparation. This one day class is designed to prepare an organization by presenting a “how to process” on being prepared for the next storm. The session will cover dealing with a projected storm, tried and proven restoration procedures, cleaning up after the fact, and a process for debriefing. Participants will gain insight into implementing the S.T.O.R.M model (storm, tactical, operations, remediation, model) for their utility. This training program will benefit anyone who is held accountable for the restoration of service to the consumer. The main focus will be on logistical preparedness and performance, as well as actual restoration processes. Participants will gain valuable insight into what to do before, during, and following a storm. The session will cover such items as: staging areas, estimating ETR, logistics, materials, emergency response, data collection, media management, storm packages, and customer communications. The instructor has 35 years of practical restoration experience in the utility industry. Additional key topics to be covered include:

    • Preparing for the upcoming storm (logistics, operations, materials, and communications)
    • What to do during the storm
    • The first steps following the storm
    • Assessing the system (shutting down/consolidating staging areas, switching the system back, removing debris, clean up)
    • The value of debriefing and revising the plan
  • What Can Go Wrong with Your Fiber System and Why
  • This one (or two) day program is designed to provide participants with a clear understanding of what can go wrong with a fiber system and how the problems can be addressed and corrected. Participants will learn about the problems that can arise during the design or installation process, what can happen if installation crews are not properly trained, and what clues to look for when a failure occurs. Also covered during the class will be an update on the fiber types currently in the market place and what is on the horizon as well as a ‘buyers beware’ profile on cable specifications and installation. Some additional points of interest are:

    • Troubleshooting system design and installation problems
    • Learning to trace what might have happened to cause failure
    • Troubleshooting animal damage
    • A comparison of buried, duct, and aerial installation
    • An update on competing cable manufacturers type, price, quality, and country of origin
    • Understanding IEEE standards
    • The hardware limitations and advantages for various FTTH (fiber to the home) manufacturers
  • Writing Technical Information
  • The key to effective technical writing lies in the ability to communicate effectively and create understanding among the intended audience. This one day class is designed for individuals who have responsibility for organizing and writing technical reports, manuals, and memorandum. Participants will gain valuable insight into the process of technical writing. The session will cover the key skills associated how to write for an audience and how to make the final product readable.

    Objectives:

    • Knowing the purpose of writing for an audience
    • Writing for understanding
    • Working with subject matter experts
    • Avoiding key writing mistakes
    • Writing for understanding
    • Producing a well designed document